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Faqs
Can I rent a car through you?
Yes, we offer car rental services for all categories.
Is cleaning included?
Final cleaning is included; additional cleaning can be booked separately.
How many guests can stay in the apartment?
The maximum occupancy is indicated in the description of each property.
Do guests need to show a passport at check-in?
Yes, by law all guests must provide ID.
Is a prepayment or deposit required?
Yes, a prepayment or deposit may be required to confirm the booking.
What payment methods do you accept?
Payment by bank card; other options may be available — please check during booking.
Are bed linen and towels provided?
Yes, clean bed linen and towels are included.
Are pets allowed?
No, pets are not permitted.
Who is responsible for damages?
Guests are responsible for any damage; the deposit may be withheld until inspection.
Are there community rules (noise, pool, common areas)?
Yes, guests must follow the community rules — we will provide them upon booking.
Is linen changed during long stays?
No, but for stays over 8 days we provide an extra set of linen and towels.
Do you provide airport transfers?
Yes, we can arrange transfers to/from the South and North airports.
What types of properties do you offer?
Studios, 1–2 bedroom apartments, and villas — depending on the specific listing.
How do I book an apartment?
You can book directly through our website by selecting dates and number of guests.
Does the property have a tourist rental license?
Yes, all properties comply with local regulations and have the required registration.
Can I change the dates after booking?
Yes — if available. Please contact us to make changes.
Can I request extra cleaning?
Yes, additional cleaning can be arranged for an extra fee.
What activities are available nearby?
Beaches, water sports, excursions, restaurants, bars, theme parks, and much more.
Why is the south of Tenerife the best choice?
The south is known for its great weather, beaches, services, and a wide range of entertainment.
In which areas of Tenerife are your properties located?
Costa Adeje, Los Cristianos, Playa Paraíso, Palm-Mar, La Caleta, and other popular locations.
Are there shops and restaurants nearby?
Yes, most properties are located in tourist or residential areas with well-developed infrastructure.
Is public transport available nearby?
Yes, buses and taxis are available in almost all areas.